Ntmconline

Okay, I got my Kindle 2 for Christmas and I was so excited to open it and get some more books put on it (Since I had some sent before it arrived) and I did. It started acting up on me and I thought I just needed to get the hang of it. You know when your learning all the buttons, menu stuff etc…It messed up a bit more. It would restart while I was reading, or the back button wouldn’t work. I just know that I loved it and I wanted to keep it. Later on I noticed it got alittle bit worse as time went on. I called C.S. and the woman (J) told me “Well we don’t just give out “New” one’s.” Okay , so she said they’d try and fix it. So a guy calls me back and I asked him how it was going and he said “We’re are fixing as we speak.” I thought that sounded odd but okay, I believed him. Then a week later I emailed (I ended up calling and emailing several times over 2 1/2 months.)and I was told well maybe it’s this one book you have on it. So I said, ok I’ll remove it. I did and nothing happened. I had told her that the book was put on after it was acting up so it probably wouldn’t work, right? Well, I wasn’t getting anywhere and went to vent in the Discussion group and was completely bashed and the reply was “Your A Liar.” You do not put Kindle’s down or the unhappy Kindle groupies will have a field day. The arguments were so ugly and I have no time for that and I’d rather be in a peaceful group (which I am thank god) I’m sure they will be here too.Commenting away…ugh It’s been crazy.I call Kindle again and I’m speaking to a man (I couldn’t really understand him, but he was very nice) and we talked about the amount of books I have and I said yes I had put some in ‘view archived items’. I had reset it and reset to factory settings and nothing worked. I asked him about my warranty and he seemed to want to not dicuss that. I asked why (and yes I was ver polite) and I said could you please just send me one that works. So FINALLY he said they would do it and it would be here on t
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